Terms and Conditions - Storage Tooting

Welcome to our Storage Tooting facility. Please read these Terms and Conditions carefully before using our storage services. By renting a storage unit, you agree to comply with and be bound by the following terms.

General Terms

These terms outline the rights and responsibilities of both the storage provider and the customer. It is essential to understand and adhere to these regulations to ensure a smooth and secure storage experience.

Eligibility

• Age Requirement: Renters must be at least 18 years old.
• Identification: Valid government-issued ID is required for registration.
• Residency: Customers must provide proof of address.

Unit Allocation

Storage units are assigned based on availability and the size of the unit requested. Our staff will assist you in selecting the appropriate unit for your needs.

Payment Terms

Understanding our payment policies helps maintain transparency and avoid any misunderstandings.

Rental Fees

Monthly rental fees are due on the first day of each month. Late payments may incur additional charges as outlined below.

• Accepted Payment Methods: We accept payments via credit card, debit card, bank transfer, and direct debit.
• Security Deposit: A refundable security deposit is required upon signing the rental agreement.

Late Payment Policy

If payment is not received within five (5) days of the due date, a late fee of £25 will be added to your account. Continued non-payment may result in termination of the rental agreement and potential legal action.

Usage Policies

Our storage facility maintains specific usage guidelines to ensure safety and security for all customers.

Permitted Items

• Allowed Items: Household goods, furniture, electronics, and personal items.
• Prohibited Items: Hazardous materials, perishable goods, firearms, and illegal substances.

Storage Restrictions

Items must be stored properly to prevent damage. Customers should use appropriate packaging and protect belongings from moisture and pests.

Liability and Insurance

While we take every precaution to secure your belongings, understanding our liability and insurance terms is crucial.

Liability Limit

Our liability for any loss or damage to stored items is limited to £100 per item unless additional insurance is purchased.

Insurance Options

• Basic Coverage: Included in the rental fee for up to £100 per item.
• Extended Coverage: Available for an additional fee, covering higher-value items.

Access and Security

Ensuring the security of your stored items is our top priority. We have implemented various measures to safeguard your belongings.

Facility Access

• Access Hours: 7 AM to 10 PM daily.
• Access Control: Electronic keypad entry system. Do not share your access code.

Security Measures

• Surveillance: 24/7 CCTV monitoring throughout the facility.
• On-site Staff: Trained personnel available during operating hours.
• Fencing: Perimeter fencing with secure gates.

Termination of Agreement

Understanding how to terminate your rental agreement is important for both parties.

Notice Period

Customers must provide at least thirty (30) days written notice prior to terminating the rental agreement.

Early Termination

If you choose to terminate your agreement before the end of the rental period, an early termination fee may apply as specified in your contract.

Move-Out Procedures

• Inspection: A final inspection will be conducted to assess the condition of the unit.
• Refunds: Security deposits will be refunded within fourteen (14) days after move-out, minus any deductions for damages or unpaid fees.

Customer Responsibilities

To ensure a positive storage experience, customers must adhere to the following responsibilities.

Maintaining Cleanliness

Customers are responsible for keeping their storage units clean and free from infestation or damage.

Compliance with Laws

All items stored must comply with local, state, and federal laws. We reserve the right to refuse storage of any items that violate these laws.

Notification of Changes

Customers must notify the storage facility of any changes in contact information or if they relinquish possession of the storage unit.

Facility Rules

Adhering to our facility rules ensures safety and efficiency for all customers.

No Subletting

Customers are not permitted to sublet their storage units without explicit written consent from the facility management.

Prohibition of Live Animals

No live animals are allowed in the storage units, with the exception of service animals as defined by law.

Dispute Resolution

In the event of a dispute, the following procedures will be followed to seek a resolution.

Mediation

Both parties agree to attempt mediation before pursuing legal action to resolve any disagreements.

Governing Law

These terms are governed by the laws of the jurisdiction in which the Storage Tooting facility operates.

Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the new terms.

Acceptance of Terms

By renting a storage unit with Storage Tooting, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.